
Portfolio
A few samples of my work.
If you're looking for writing samples, scroll down to the Links section below.























Links
If you really want to dig into my writing, here are a few links to some stuff I've written.
RouteThis
BLOG POSTS
Self-service as a support agent retention strategy
When customer experience breaks down
4 ISP subscriber education tactics to reduce churn
5 avoidable costs that impact operational efficiency
CASE STUDY
LONG-FORM CONTENT
(Gated) When customer experience breaks down: A look at the smart home product customer journey
Sonnet
BLOG POSTS
How to be ready for anything: Earthquakes
How to be ready for anything: Tornadoes
Home improvements that make your insurance company happy
How to prepare your home for a hurricane
VIDEOS
Collision vs. comprehensive coverage
Very
TruShield Insurance Northbridge Insurance
BLOG POSTS
Unlock the full potential of your devices with custom PCBs
6 UX/UI design considerations for IoT fitness devices
The advantage of partnering with a multi-disciplined IoT development company
Chatbots on the workfloor: 4 ways AI helps manufacturing employees work smarter
LONG-FORM CONTENT
(Gated) How to choose the right ioT company
BLOG POSTS
Five types of water damage and how to prevent them
Cyber Risk Interview:
Part 1 and Part 2
The top 5 trucking claims of 2013
The Time Crunch – Actions in the first 24 hours after a crash can reduce financial losses
